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Q: What is the different two Search button in the Homepage?

A: 1. Product Search means do the search match your keyword only in all our product title. 2. Search in our site means any keyword match in our website (not only in our product title but also in others such as pages, posts and blogs etc.)

Q: Why the USPS domestic first class mail and USPS priority mail show the same cost?
A: When your order shipping package total weight over 16oz, it will show the same cost by USPS first class mail and priority mail. So even you choose the first class mail and we will upgrade it to priority mail for free, basically can only ship it by priority mail (once package over 16oz weight). Only the package weight less than 16oz and the shipping cost will be different from USPS domestic First class mail and Priority Mail . 

Q: There is no display ( or Dim Display) on my laptop screen but I still could see all the icon on screen, What cause this problem?
A: The reason cause this problem could be defective backlight lamp or inverter board. The easiest method to isolate the problem between backlight lamps or inverter board would be connecting a good lamp to the inverter and turn on your laptop computer, if lamp lights up, then the problem should be backlight lamp. Otherwise, it could be inverter board. However, in some case, the defective motherboard will cause the same symptom.

Q: In troubleshooting my dell inpsiron 500, the fluorescent bulb flashes once Red and then goes out. What cause the problem?
A: When CCFL backlight reach its end of life, it usually cause the laptop screen flash on in red and goes Off. So, replacing a new CCFL lamp will solve the problem.

Q: My laptop computer work fine with external monitor but there is no display on laptop screen?
A: It could cause by defective Backlight lamp or Inverter.

Q: My LCD TV does not have picture but I get sound?
A: Please check the power indicate light while LCD is on, If the light stays on, then, your backlight inverter is defective. However, in some case, the defective backlight lamp will cause the same symptom.

Q: My LCD Monitor does not have picture, Does it cause by backlight inverter?
A: Please check the power indicate light while LCD is on, If the light stays lit, then, your backlight inverter is defective. However, in some case, the defective backlight lamp will cause the same symptom.

Q: My screen had been completely dimmed out though you could see the screen was working if you used a flashlight. I ordered and installed the MoniServ Inverter Board. The screen came back to life and was working excellently – though a bit dim so I figured I will have to replace the light itself before long. Anyway, long story short: After about 8 hours of working, the screen blanked out again. Just as before, I can see the screen is working if I use a flashlight. Now at this point it looks like I have to order the light anyway……. But….. Since the screen went blank so soon, is it the light? Is it the inverter? Or possibly something else? I know the Nvidia card is fine because it drives by supplementary monitor with no issues. So the issues are entirely with the laptop monitor/display.
A: As CCFL lamp is wearing out, it requires higher and higher striking voltage from inverter, until it finally reach the point which overload the inverter and damaged it. Then, You need to replace CCFL lamp and inverter at the same time.

Q: What are the symptoms of a failed CCFL backlight?

A: If your display is simply not illuminating and it has not been subject to damage such as dropping it, is very likely that your CCFL is to blame. Typical symptoms of an aging or failed lamp include flickering, low light out put, pinkish hue to the screen, momentary flash on at start up and then out or simply inconsistency, on and off of LCD display. 

Q: How do I figure out if I need to replace my backlight?

A: If you have experienced any of the above mentioned symptoms it is probably a good idea to change out your backlight. As CCFL lamps age they require more and more voltage to stay lit. This puts a tremendous strain on the inverter that powers the lamp. Failure to change out an aging or failing lamp can result in a much more expensive repair. While lamps are very inexpensive. 

Q: Is the problem with my Inverter or the CCFL lamp?

A: Typically a new lamp fixes 95% of all of these types of display failures. In the rare instance that the inverter is also bad you will still want to change the lamp as it is most likely the cause of the inverter failure in the first place. 

Q: Should the inverter be changed out at the same time as the lamp?

A: Some individuals simply choose to do so to eliminate all doubt, but from experience this is definitely an unnecessary expense. As mentioned previously, the lamp is almost always your failure point and from experience the inverter is simply an unnecessary replacement cost. 

Q: How do I know which lamp to order?

A: We always suggest that you extract the original lamp from your unit and take careful measurements before ordering. Just because your laptop is a specific model, for example a Dell Inspiron 1420 does not mean that there might not be some variance as to the LCD manufacturer. Additionally, this model may be available in multiple screen sizes such as 14.1 standard or widescreen (both require different lamps), or even 15.1, 15.4, 17 etc… Check out our tutorial section for more information on how to correctly measure your lamp. We have also compiled a detailed database here on the site as well for your reference. 

Q: Are your lamps compatible with my equipment?

A: Absolutely, Our lamps in all instances are of much higher quality than the original OEM lamps installed during manufacturing. Because we use much higher quality glass, electrodes and phosphors our lamps typically will require a much lower strike and running voltage making them compatible with all devices and insuring a much longer life expectancy. 

Q: Why did my lamp go out, my laptop is only a year old?

A: Today’s competitive market place and high volume LCD manufacturing has resulted in the use of cheaper and cheaper CCFL lamps that in some instances barely cover the manufacturers one year warranty period. Besides, the manufacturers are in the business of selling new panels, not making sure that they last so long as to cut into future profits. 

Q: What is the typical life of a CCFL lamp?

A: The typical rated life of a CCFL backlight is 20,000 to 40,000 hours. When used in LCD applications such as laptops you should expect between 1 and 3 years of use from most manufacturers, depending on how much use the unit gets.

 Q: What makes your lamps better than others available?

A: While some good things are available from the Chinese and Taiwanese markets, typically CCFL’s are not amongst them. These Manufacturers quite simply manufacture lamps for novelty purposes and some uneducated distributors sell them and represent them as OEM quality lamps. These lamps can fail anywhere from several weeks, several months (most common) and some even last a year. The inconsistency is not relevant only to life, but also lamp color due to poor phosphors and overall light output due to impure gases and pressurization. The quality and reliability of our lamps is unparalleled in the industry. We utilize only the highest quality borosilicate glass strains, proprietary electrode configurations, specialized processes including proprietary emissive coatings for optimum performance, and only the purest of phosphors and gases available.

 Our high tech facility is unlike any other manufacturing facility in the world. All our products are from OEM parts of Major Brand of manufacturer such as Samsung ,LG ,Sumita,Hitachi, and Panasonic etc. They has cemented itself as the leader in technical competence, quality, delivery, performance and providing an unparalleled total overall value to our customers.